Frequently Asked Questions
Who is eligible for in-home care?
Medicare has specific guidelines in order to qualify for in-home care. The list below outlines why a person would be a candidate for in-home medical care.
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Require an assistive device to walk (cane, walker, wheelchair, etc)
Need help leaving the home (special transportation, relies on others to walk)
Medical or cognitive condition that would make leaving home unsafe
Leaving home would require undue burden or a considerably taxing effort
Do I have to pay extra for this service?
It depends on your medical plan. As long as you qualify for in-home care and have Medicare coverage, you should not have to pay any extra to be a patient at VIA Orthopedics. If you have private insurance coverage, your out of pocket expenses will be determined by your specific plans details.
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The treatment you receive from VIA Orthopedics is billed the same as if you were to be seen in a typical clinic setting.
How do I make an appointment?
Please contact us via our "contact us" feature on this website or request your assisted living facility or nursing home to send a referral to us.
How soon can my family member or I be treated?
Our goal is to provide prompt care to all of our patients. Depending on the acuity of the injury or condition, patients are treated anywhere between same-day appointments to no longer than 48 hours from the initial referral.
What areas do you provide your services?
Currently we are servicing Hennepin, Ramsey, Washington, Anoka and Dakota counties. We hope to expand further in the future.